AutoSEOSystem billing policy

Refund Policy

This Refund Policy explains how AutoSEOSystem handles refund requests for subscriptions, trials, add-ons, usage-based features, and service packages. Refunds are reviewed case by case under this policy, checkout terms, applicable law, and the facts of the request.

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Refund Policy in Simple Language

  • Canceling a subscription stops future renewal charges, but it does not automatically refund charges already processed.
  • Refunds may be considered for duplicate charges, billing errors, unauthorized charges, material platform access problems, timely accidental purchases with limited or no use, or legally required refund rights.
  • Completed billing periods, consumed usage, generated reports, completed setup work, third-party costs, and completed service work are generally not refundable.
  • Refund requests should be sent to support@autoseosystem.ai within 7 days of the charge unless a longer period is required by law or stated in a written agreement.
  • Approved refunds are usually returned to the original payment method, and banks or payment providers control final posting time.

When Refunds May Be Approved

  • Duplicate charges for the same account, plan, invoice, or billing period.
  • Billing errors involving the amount, plan, renewal, tax, or billing period.
  • Unauthorized charges reported promptly for review.
  • Material platform-side access problems that prevent meaningful use and cannot be resolved in a reasonable time.
  • Accidental upgrades or purchases reported within 7 days with limited or no use.
  • Refunds required by applicable law.

Charges Generally Not Refundable

  • Completed billing periods, partial months, unused time after cancellation, or failure to cancel before renewal.
  • Consumed credits, completed audit runs, exported reports, generated deliverables, publishing actions, or monitoring jobs already delivered.
  • Setup, onboarding, implementation, managed SEO work, or custom configuration that has started or been completed.
  • Third-party costs, provider charges, payment processing costs, and external platform costs that are not recoverable.
  • Requests based only on SEO rankings, traffic, indexing, backlink placement, AI citations, revenue, or other outcomes AutoSEOSystem does not guarantee.

How to Request a Refund

Contact support@autoseosystem.ai from the email address connected to your account when possible. Include the account email, company or organization name, invoice number or transaction ID, charge date, plan or add-on involved, reason for the request, and any relevant screenshots or support details.

AutoSEOSystem reviews refund requests using payment records, account records, support history, feature usage, service delivery status, and the reason for the request.

Refund Policy FAQ

Does AutoSEOSystem offer refunds?

Refunds may be approved for duplicate charges, billing errors, unauthorized charges, material platform access problems, timely accidental purchases with limited or no use, or legally required refund rights.

Does cancellation automatically create a refund?

No. Cancellation stops future renewal charges, but it does not automatically refund a charge that has already processed.

Can I get a refund if rankings do not improve?

No automatic refund is available for rankings, traffic, indexing, backlink placement, AI citations, revenue, or other outcomes AutoSEOSystem does not guarantee.

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